Refund policy

We want you to be happy with your purchase. If something is not right, this is how returns, exchanges and refunds work.

**Return window**
You can request a return or exchange within 7 days of receiving your order. [CHECK]

**What can be returned**
- Items must be unworn, unwashed and unused, with all original tags and packaging intact.
- Items that show signs of wear, washing, perfume, alterations or damage after delivery cannot be accepted.
- Items marked as final sale or made to order cannot be returned unless they arrive defective.

**How to request a return or exchange**
1. Email logolessindia@gmail.com or message us on WhatsApp at +91 96706 14161 within 7 days of delivery.
2. Include your order number, the item and the reason, with photos if the item is damaged or incorrect.
3. Once approved, we will arrange a pickup or tell you where to send the item. Please do not send anything back before we approve it.

**Exchanges**
Size exchanges are available subject to stock. If the size you need is not available we will offer a refund instead.

**Refunds**
After the returned item reaches us and passes inspection, we will refund the amount paid for the item within 5 to 7 business days, to the original payment method. Banks and payment providers can take a few more days to show the refund. For Cash on Delivery orders, we will ask for your bank or UPI details to send the refund. [CHECK]

Shipping charges are non-refundable, except where the item was defective, damaged or wrong.

**Damaged, defective or wrong items**
If your item arrives damaged, defective or not what you ordered, contact us within 48 hours of delivery with photos. We will replace it or refund you in full, including shipping.

**Cancellations**
You can cancel an order before it ships by contacting us. Once an order has been dispatched it can only be returned under this policy.